PAYMENT & REFUNDS

ACCEPTED PAYMENT METHODS:

  • We use Stripe and PayPal as our premier secure payment gateways.

  • All prices are in USD.
  • We currently accept all Visa, Mastercard, Discover and American Express payments.


    CANCELLATION POLICY:

    • If a cancellation is made before the product is marked shipped, a full refund will be issued. 

    • If a cancellation is made after the product is marked as shipped, no action will be made.

      You can find all of our shipping information here !

    REFUNDS/EXCHANGES

    • Accidentally ordered the wrong size? We are happy to exchange unworn and unwashed items provided the following:
      - you contact us within 30 days of the delivery date
      - shipping the unwanted item back to us is at your own expense 
    • Shoot us a message at info@babyvoodoo.com or fill in the contact form here with "RETURN #yourordernumber" as the subject!

    • Not happy with your purchase? Refunds are given so long as you return the unwanted items to us following the above criteria. Please also note:
      - Refunds will be issued and processed within 14 days of receipt of your returned item. Please note this time period does not take into account your bank's own processing time.
      - The original shipping cost + a $5.99 processing and handling fee will be deducted from your refund.
    • Shoot us a message at info@babyvoodoo.com or fill in the contact form here with "REFUND #yourordernumber" as the subject!

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    Please note that because we take all necessary precautions to package FRAMED ARTWORKS safely, we cannot be held liable for any damage done whilst in transit.

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    For any other queries or to contact us directly, shoot us a mesage at info@babyvoodoo.com